The purpose is to ask for information. It can be seen in the first paragraph of the letter, where the author states the purpose for writing (I am writing to ask … )
It’s a formal letter, as it is written to an organization. Its style is different from an informal style and includes lots of standard expressions, e. g. (Dear sir, Yours faithfully, etc)
No. The order is:
Opening
Explaining where you found out about the hotel
Stating the reason for writing
Enquiring about other necessary conditions
Asking for more information
Asking for prompt attention
Closing
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