– How can I help you? (rep)
– I’d like to make a donation, (caller)
– Would you like to make a single donation or a regular monthly donation? (rep)
– That’s wonderful, (rep)
– Could I get your full name and address, please? (rep)
– Could you give me your credit or debit card number, please? (rep)
– And what’s the expiry date? (rep)
– Thank you so much for your donation, (rep)
– You’re very welcome, (caller)
– I’d like to make a donation, (caller)
– Would you like to make a single donation or a regular monthly donation? (rep)
– That’s wonderful, (rep)
– Could I get your full name and address, please? (rep)
– Could you give me your credit or debit card number, please? (rep)
– And what’s the expiry date? (rep)
– Thank you so much for your donation, (rep)
– You’re very welcome, (caller)
What can I do for you? – How can I help you?
I want to give some money. – I’d like to make a donation. Great! – That’s wonderful.
When does the card expire? – What’s the expiry date?
I want to give some money. – I’d like to make a donation. Great! – That’s wonderful.
When does the card expire? – What’s the expiry date?
A: Hello, Greenpeace. How can I help you?
B: Hello. I’ve been reading one of your leaflets and I’d like to make a donation to Greenpeace, please.
A: Great. Would you like to make a single donation or a regular monthly donation?
B: I’d like to make a regular donation of ?5 a month, please.
A: OK, that’s wonderful. Could I get your full name and address, please?
B: Sure. It’s Sue Ashton. That’s A-S-H-T-O-N. My address is 9 Station Road, Liverpool.
A: And a contact number?
B: 0151-221-4872
A: Could you give me your credit or debit card number, please?
B: Certainly. It’s 4909 3838 5551 6667.
A: And what’s the expiry date?
B: It’s May next year.
A: OK, that’s all, Miss Ashton. Thank you so much for your donation.
B: You’re very welcome. Goodbye.
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B: Hello. I’ve been reading one of your leaflets and I’d like to make a donation to Greenpeace, please.
A: Great. Would you like to make a single donation or a regular monthly donation?
B: I’d like to make a regular donation of ?5 a month, please.
A: OK, that’s wonderful. Could I get your full name and address, please?
B: Sure. It’s Sue Ashton. That’s A-S-H-T-O-N. My address is 9 Station Road, Liverpool.
A: And a contact number?
B: 0151-221-4872
A: Could you give me your credit or debit card number, please?
B: Certainly. It’s 4909 3838 5551 6667.
A: And what’s the expiry date?
B: It’s May next year.
A: OK, that’s all, Miss Ashton. Thank you so much for your donation.
B: You’re very welcome. Goodbye.