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I once bought a mobile phone, but the camera on it didn’t work. I took it back to the shop and asked to exchange it for another one. They had sold out of that phone so I got a refund and bought the same phone from a different shop.
Speaker 1 – D
Speaker 2 – C
Speaker 3 – F
Speaker 4 – E
Speaker 5 – A
Speaker 2 – C
Speaker 3 – F
Speaker 4 – E
Speaker 5 – A
Speaker 1 – for the company to check if the order has been sent
Speaker 2 – a refund
Speaker 3 – an apology
Speaker 4 – a refund
Speaker 5 – a replacement
Speaker 2 – a refund
Speaker 3 – an apology
Speaker 4 – a refund
Speaker 5 – a replacement
A: I bought this cardigan and there’s a button missing, is it possible to have my money back, please?
B: Of course. Could I see your receipt, please?
A: There’s something wrong with this MP3 player. The earphones are damaged. The left one doesn’t work properly. Can you take a look at it, please?
B: You’re right, there’s something wrong with it. Do you have your receipt, please?
A: Here it is.
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B: Of course. Could I see your receipt, please?
A: There’s something wrong with this MP3 player. The earphones are damaged. The left one doesn’t work properly. Can you take a look at it, please?
B: You’re right, there’s something wrong with it. Do you have your receipt, please?
A: Here it is.